Warranty Information
Warranty Information
Jackery products are protected by a 24-month limited warranty against defects in materials and workmanship under normal consumer use. The warranty period begins on the date of original purchase.
Customers who register their product at www.jackery.com or purchase directly from authorized channels may qualify for an additional 12-month extension, for a total of up to 36 months of coverage.
During the warranty period, Jackery will repair or replace any defective unit at no cost. Damage resulting from misuse, modification, accidents, or commercial use is not covered. Proof of purchase is required.
Contact Jackery Support:
Email: hello@jackery.com
Phone: 1-888-502-2236
Website: www.jackery.com/pages/policy
Keep your receipt and serial number for verification. Warranty terms may vary by region.
